Last orders, please...
Given that disabled customers have more complicated service needs than the average non-disabled man on the Clapham omnibus, I reckon we're particularly well-placed to comment on customer service. After all, if we're getting good service, I think it's fairly safe to assume that everyone else is too.
And wouldn't it be nice to see praise for efforts made towards full accessibility of service in the write-up of the awards ceremony? It might even make some businesses who haven't taken it very seriously so far realise that it is worth doing. Because, frankly, I don't give a stuff whether shops and banks and restaurants and whatever are accessible because they're run by a philanthropist, or because whoever runs them has realised that making them accessible will increase profits. The bottom line is that I, and many of my regular readers, need them to be accessible.
Political ranting aside, exceptional customer service is now so rare that it deserves praise and recognition. If you've got a particularly fab hairdresser, mortgage adviser, taxi driver, newsagent or whatever, you've got just a few days left in which to nominate them for this year's award.